Privacy Policy
Last updated: April 8, 2026
At Olympia, we are committed to protecting your privacy in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online gaming services.
Information We Collect
We collect personal information such as your full name, date of birth, address, email, phone number, and government-issued ID for account creation, identity verification, and age confirmation as required under Australian gambling laws.[1][3] Financial details including payment methods, transaction history, and source of funds information are gathered to process deposits, withdrawals, and comply with anti-money laundering (AML) obligations.[2][4] We also collect technical data like IP address, device information, and gaming activity such as betting history and preferences to enhance security and personalize your experience.[1][3]
How We Use Your Information
Your information is used to manage your account, process payments, and provide gaming services under the terms you agreed to.[1][3] We process data for identity verification, fraud prevention, and compliance with AML laws, taxation requirements, and state gambling regulations.[1][2] Usage data helps optimize our platform, deliver personalized game recommendations, support responsible gambling measures, and communicate promotions or updates where consented.[3] All processing aligns with legitimate business purposes and the Australian Privacy Principles.[6]
Information Sharing
We disclose personal information to regulatory bodies like AUSTRAC for AML compliance, taxation authorities, and state gambling regulators when required by law.[1][2] Information may be shared with service providers such as payment processors under strict confidentiality agreements that require compliance with the APPs.[2] We do not sell your data and only share where necessary for business operations or legal enforcement, including with law enforcement for suspected illegal activities.[1][7]
Data Security
We implement robust security measures including encryption of sensitive data, secure servers, and access controls to protect your personal information from unauthorized access or breach.[1][3] Our employees and service providers are bound by confidentiality obligations and must comply with the Privacy Act 1988.[2][6] Technical data is retained for specified periods (e.g., 7 years for financial records per legal requirements) after which it is securely deleted.[1] We regularly review and update our security practices to maintain data integrity and confidentiality.[6]
Your Rights
Under the Privacy Act 1988 and APPs, you have the right to access your personal information, request corrections if inaccurate, and seek deletion where appropriate.[1][2][6] You may withdraw consent for non-essential processing, restrict certain uses, or request details on data sharing.[3][6] Where practicable, transact anonymously or use a pseudonym; contact us to exercise these rights, and we will respond within 30 days unless an exception applies.[2][6] For complaints, refer to the Office of the Australian Information Commissioner.
Cookies and Tracking
We use cookies and similar technologies to collect usage data, enhance site functionality, analyze performance, and prevent fraud.[1][3] These enable personalized experiences and compliance with responsible gambling requirements. You can manage cookie preferences through browser settings, though this may affect site features.[5]
Contact Us
For privacy concerns, access requests, or complaints, contact our Privacy Officer. We aim to resolve issues promptly in line with our obligations.
Email: [email protected]